BPMS Workshop

Description:

In order to improve a business or a process, establishing a baseline for performance is critical. BPMS is a structured approach to identifying core processes and developing measurements for those processes. Identifying the right processes to measure and keeping those processes in control requires a robust measurement system tracking the key processes. BPMS enables businesses to refocus attention and resources on the key processes that drive your company’s performance.

Benefits:

• Align customer needs and business goals
• Develop metrics to drive the business
• Identify projects to close performance gaps
• Accelerate Lean and Six Sigma Implementations

Key Topics:

• Defining Core Processes
• Process Hierarchy
• Defining Customer Requirements
• Gap Analysis and Project Selection
• Measures and Metrics
• Process Dashboards and Scorecards
• Process Improvement (Lean, Six Sigma or Lean Six Sigma)

Duration:

Five (5) Days

Who Should Attend:

Department managers or business leaders whose work is cross-functional.